Privacy Policy for Eco365Store

At Eco365Store, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase eco-friendly products, or engage with our informational content. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  1. Personal Information:
    • When you create an account, make a purchase, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, and payment information.
  2. Non-Personal Information:
    • This includes browser type, IP address, device information, and browsing behavior on our website. This data is collected through cookies and similar technologies to improve your shopping experience.
  3. Voluntary Information:
    • Information you share through reviews, surveys, or customer feedback forms.

2. How We Use Your Information

We use the collected data to:

  1. Fulfill Orders: Process and deliver your orders for eco-friendly products efficiently.
  2. Improve User Experience: Enhance website performance, personalize content, and improve navigation.
  3. Marketing: Send promotional emails, newsletters, and updates about new products, special offers, and eco-friendly tips. (You can opt-out at any time.)
  4. Customer Support: Address your queries, provide assistance, and handle returns or complaints.
  5. Legal Compliance: Meet regulatory requirements or protect our website against fraud and unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted entities, such as:

  1. Service Providers: Payment processors, shipping companies, and marketing platforms to facilitate transactions and communications.
  2. Legal Authorities: When required by law or to protect the rights, property, or safety of Eco365Store, our customers, or others.
  3. Analytics Tools: To analyze website traffic and improve our services using tools like Google Analytics.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small files:

  1. Remember your preferences and login details.
  2. Track website performance and user behavior.
  3. Support marketing efforts by showing relevant ads.

You can disable cookies through your browser settings, but this may affect certain features of the site.

5. Protecting Your Information

We prioritize the security of your data by:

  1. Using encryption technologies to safeguard payment and personal information.
  2. Limiting access to your data to authorized personnel only.
  3. Regularly updating our systems to prevent unauthorized access and data breaches.

6. Your Rights

As a valued customer, you have the right to:

  1. Access: Request access to the personal information we hold about you.
  2. Update: Correct or update your personal details.
  3. Delete: Request the deletion of your data (subject to legal or contractual obligations).
  4. Opt-Out: Unsubscribe from promotional emails or disable cookies.

To exercise these rights, please contact us at eco365store.info@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites, such as blogs, partners, or social media platforms. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

8. Children’s Privacy

Eco365Store does not knowingly collect personal information from children under 13 years of age. If you believe your child has provided us with data, please contact us, and we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information. The updated policy will include the effective date at the top.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:

Thank you for trusting Eco365Store. Together, let’s build a greener, more sustainable future!

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